We’re committed to ensuring that your online grocery shopping experience is as convenient and satisfying as possible. We understand that there may be occasions when you need to cancel  order or return a product.

1. Cancellation:

  • You have the flexibility to cancel your order at any time before it’s dispatched for delivery. If you change your mind or need to make changes to your order, please reach out to our customer support as soon as possible.

2. Returns:

  • If, upon receiving your order, you find that a product is damaged, defective, or not as described, you have the right to request a return. Here’s how it works:
    • Contact our customer support within a reasonable timeframe, generally within 24 hour of receiving your order.
    • Keep the product in its original packaging, if possible, as we might need to examine it.
    • Our customer support team will guide you through the return process, which may include arranging a pickup or drop-off, depending on your location and the nature of the return.

3. Refunds:

  • If your order is successfully canceled or you return a product, we will initiate a refund. Please note:
    • Refunds typically take a few business days to process and reflect in your account, depending on your payment method and banking institution.

4. Non-Returnable Items:

  • Due to the nature of certain products, they may not be eligible for returns, especially perishable goods like fresh produce. However, if such items are delivered in a spoiled or unsatisfactory condition, we will gladly address the issue and make it right by offering a replacement or refund.

5. Customer Support:

  • If you have any questions, concerns, or require assistance with the cancellation or returns process, please don’t hesitate to get in touch with our dedicated customer support team. We are here to assist you and ensure that your concerns are addressed promptly and satisfactorily.
  • Customer Care :  8867-15-3344

Our aim is to provide you with fresh, high-quality products and a seamless shopping experience. If any issues arise, we are here to work with you to resolve them efficiently. Thank you for choosing our online store.